Here is our grading scale:
Excellent – Typically only used for factory sealed / brand new items without any noticeable wear. Any new item with box damage, a rip in the seal, etc, is marked from excellent, down to good, fair, or poor.
Good – Over all in good condition. No creases in artwork or manual, no water damage, no stickers on manual or case artwork, no rental sticker on disc, no stains, etc. Outer plastic of the case may have stickers on it, light scratches, or other wear, but nothing excessive. We are typically not applying the grade to the actual plastic case, but instead to the case artwork, manual, and game.
Fair – Slightly more worn than “good” condition. Very slight wear to labels, manuals, or case artwork. Surface scratches or other very minor wear and tear.
Poor – Anything with a major defect. Case artwork or manuals with water damage, creases, stains, rips / tears, missing pages, etc. May have rental sticker on the disc, stickers on the cover art or manual, or other damage.
Damaged – There is physical damage like a crack or hole in a plastic cartridge. Damaged may also be a manual missing its cover page or something similar.
ALL discs are in playable condition, and are resurfaced if needed. The grade typically does not take into account the bottom of the disc, as they are not put out for sale in scratched condition ever. Minor scratching may be present, but nothing that would keep it from playing. Gamecube is the most fragile with resurfacing, and we really only resurface those discs if we need to. Condition typically refers to the artwork / manual / cartridge / label, etc, not scratching on a disc.
We have a console category on the site with some consoles / hand helds available. If you do not see it there, then it is available for in-store purchase only. We do this because we already do not have the supply to keep up with the demand from our in-store customers, and if we offered consoles online for sale, we would always be sold out of everything, which is bad for a video game store.
All photos on this website are stock photos, but real photos may be supplied through email upon request, but this can take some time as we are typically very busy. We ask that if you are requesting photos, please keep it to a reasonable amount. We absolutely do not mind sending photos of items, but we don’t want to be sending tons of photos of $3 games, as that takes our time away from handling other business at our store. We try to be as accurate as possible with the condition grades of items, so that photos aren’t necessary in most cases.
We are in the process of creating separate listing for all Greatest Hits, Players Choice and Platinum Hits versions of games. If the title doesn’t include one of these markers in it, it should be a black label / original release copy of the game. If we missed one and you happen to purchase it, check your email or voicemail as we will reach out to see if you are ok with it before we ship. We will update this FAQ once we have completed all of these listing conversions.
Yes! When you add items to your shopping cart, go to the checkout page, and enter your shipping information, the website will automatically calculate the shipping costs for you.
Shipping costs are automatically calculated based on the weight of the items in your shopping cart, and your shipping address. Sometimes they end up being more than the actual cost to ship. If this happens, you will receive a refund for the difference. Most times, especially for international orders, the shipping charges are accurate to what it costs us to ship.
This just means that the item was recently added to our website, and has not had weight and dimensions put in for it yet. Please contact us if you experience this, and we will fix it.
Yes! If an item arrives in non-working condition, please contact us through email to arrange a return or exchange. As long as the game is returned in the same condition, and is confirmed as non-working once we get it back, we will send a replacement, or if one is not available, a full refund.
Unfortunately no. We cannot guarantee enjoyment of the games we sell, so please research a game before making a purchase.
Any day / time we are open. No need to wait for us to contact you. Once you have placed your order, just head on in.
Yes! Just shoot us an email with either a list or photos of what you’re looking to sell. We offer payment through Paypal only. We cannot offer store credit for mailed in items at this time.
If the item was posted in a photo to our social media, but is not on the website, that means the item has already sold. If you saw the item in a Youtube video, there is a chance it hasn’t been added to our inventory yet.
Only if they are already posted on our website. We have listings for some manuals and empty boxes, but only for certain consoles (NES, SNES, N64, Wii, GB, GBC, GBA, Genesis, Game Gear, Saturn, PS1, PS2, Xbox, Xbox 360, etc).
We typically do not have any active discounts or coupons available, but we do have a paid membership on our site that unlocks a 5% discount on all items, as well as some other benefits. Outside of this membership, the only discounts we usually offer are sales for things like Cyber Monday or other special sales.